Terms & Conditions

Throughout our coaching partnership, I will continue to engage you in very direct and personal conversations. You can expect me to be honest, challenging when appropriate and straightforward, asking questions and making requests of you. I respect your willingness to be truthful and to communicate your truth. I treat all issues covered with 100% confidentiality. The only time that I must break confidentiality is if I am told that you plan to harm yourself or someone else.

If you perceive that our coaching partnership is not working as desired, you agree to tell me and take action to restore the integrity of your program. I promise to do my best to correct the problem so that you feel both heard and satisfied.

Missed Sessions:  In the event a session is missed, without 24 notice, they are non-transferable and non-refundable. It is the sole discretion of Focused Outcomes to allow make ups.  Missed session with 24 hours notice, may be made up during the same month.  Sessions scheduled and not used during a month do not role-over.

Client Responsibilities
• Bring agenda
• Guide progress of the program
• Guide direction of the program
• Take action
• Address concerns directly with coach
• Honesty with self
• Honesty with coach
• Open / direct communication
• Be committed, willing, and ready to discover your:
• Core Values
• Unique Talents & Gifts
• Life Purpose
• Hold space for:
• Mutual trust
• Mutual respect
• Mutual freedom of expression

Coach Responsibilities
• Bring all skills and training to the table
• Hold a safe space for exploration
• Explore discrepancies in client language
• Interrupt client when off topic
• Be supportive, open and skillful
• Direct / honest communication
• Hold client accountable
• Facilitate your continuing discovery, awareness, and understanding of your:
• Core Values
• Unique Talents & Gifts
• Life Purpose
• Hold space for:
• Mutual trust
• Mutual respect
– Mutual freedom of expression